Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing or using The Thermal Exchange platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

Platform Description

The Thermal Exchange is a marketplace connecting individuals seeking thermal wellness experiences (Revitalists) with verified hosts offering wellness spaces (Elementals). We facilitate bookings but are not a party to the agreements between users and hosts.

User Responsibilities

As a user, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Comply with all applicable laws and regulations
  • Respect the property and rights of hosts and other users
  • Not engage in fraudulent or harmful activities

Host Responsibilities

Hosts agree to:

  • Accurately represent their spaces and services
  • Maintain safe and clean facilities
  • Comply with all local laws and regulations
  • Carry appropriate insurance coverage
  • Honor confirmed bookings

Bookings and Payments

All bookings are subject to host acceptance. Payment is processed through our secure payment system. Cancellation policies vary by host and are displayed before booking confirmation.

Liability and Disclaimers

The Thermal Exchange provides a platform for connecting users and hosts. We are not responsible for the actions, services, or spaces provided by hosts. Users participate in wellness activities at their own risk and should consult healthcare providers before engaging in thermal therapies.

Dispute Resolution

Any disputes arising from use of the platform will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.

Contact Us

For questions about these Terms of Service, contact us at legal@thermal.exchange